TrollBytes, Inc is a full service computer retail and repair center. The office is located in Mount Horeb, WI, just outside of Madison. We specialize in computer repair, networking, consulting and small business support. We also offer a full service 24 hour web store for all of your computer and office supply needs.
Our business started humbly in 2008 performing minor repairs as we prepared to open our first location. Business soon picked up as word of mouth spread from our wonderful customers and after one years time, we moved our location to a more visible traffic area with better exposure and parking. The repair and service business has continued to grow and as a result we have remodeled the store interior to optimize space as well as adding new office and rack server space.
Business support is steadily growing as we are always looks for new ways to partner with other company's to provide a better support experience. We have also added an online web store to help provide better overall customer service.
Our business has been a blessing to our family and we are very humble and grateful to all of our loyal customers. We excitedly look forward to continued growth and a long term relationship with each of you!
John has over 20 years of business and residential computer support experience. As a co-founder of TrollBytes, he takes personal pride in quality service and customer service. Specializing in networking, backup solutions and PC optimization, he is valuable and well experienced member of TrollBytes.
Jessica is one of the co-founders of TrollBytes and currently handles 99% of the back-end office work. She has extensive administrative and management experience from her professional career. She specializes in one on one training, especially on hand-held devices like Android Phones and Tablets as well as customer consulting and process evaluation.
Sam is the second generation of TrollBytes Staff! He has been working as an intern since graduating Mount Horeb High School in 2014 while attending college in the IT Field. Sam has excellent customer service skills as well as a desire to please. He's currently working towards his degree in the IT Field as well as as picking up some valuable "on the job" training. In his spare time Sam enjoys music and singing as well as the occasional video game!